Step 1: Login to your account and select “Account Verification”  
 

Step 2: Upload a photo of your ID (2 sides) or your Passport

Step 3: Enter your IBAN number of your bank account or upload a copy of a recent Utility Bill, issued within the last 6 months, (e.g. Phone, DEI etc.) in which your full name and address are mentioned.

In case you don’t have a utility bill in your name, you can submit a solemn declaration (available here) with your personal details filled in. You will then have to verify your signature’s authenticity at any competent administrative authority (e.g. Citizens’ Service Center, Police Station, Municipality etc.) and to upload the solemn declaration on section “Account Verification” of your online account».