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FAQ

FAQ1 Registration and use of account

Registration & Account

Detailed information can be found in Register – Join OPAP section.

No. Your credentials (Username & Password) are common for all OPAP online games.

You may immediately contact our Customer Care Team by phone, live chat or via email. Confirm that your email address is valid.

For safety and Responsible Gaming reasons you will have to fill in the following details:
•    Full Name 
•    Age
•    Address 
•    Identity card or passport number 
•    A valid email address
•    Mobile Number

Once you enter the above information, an email containing your personal account activation link will be sent to your email address. Furthermore, you will be asked to provide all the necessary documentation for the verification of the above information. 

The verification process is concluded within several days and takes place before the first payment of any winnings.

Note: In order to secure your account, you should not disclose your Username and Password to anyone.

Click the “Login” button at the homepage, select "Forgot Password" and follow the instructions. For any questions, you may contact our Customer Care Team via email: support@opap.gr or by phone at 18280*.

Your account is inactive, because you probably haven’t verified your personal details within 30 days of your registration. For any further information you can contact our Customer Care Team via online chat, email or by calling 18280*.